Shipping

How to look after your packaging in order to refill endlessly.

Follow our instructions as best you can for each type of eco-friendly packaging option to make sure that it lasts as long as possible.

1. 35ml Glass Bottles with Lotion Pumps

Because we have done away with as much plastic as possible and opted for premium quality glass bottles, you will want to ensure that they are stored in a cool dry place, and on a clean and dry surface with the lid on to maintain freshness. Bamboo is a porous material, so it likes to be kept dry. If it does succumb to mould, then you must replace it. The glass bottle can be recycled, bamboo parts composted and the plastic pump mechanism can be returned to your local store to be recycled.

When you finish your product, be sure to follow our instructions on each product page in order to prepare your bottle and pump for your refill, in order to ensure the utmost hygiene.

2. Bamboo Packaging

Bamboo is a sustainable option for housing your natural cosmetics. The only draw back is that it is brittle and pours, so avoid dropping at all costs! They need to be kept in a cool dry place to maintain their maximum longevity and avoid any mould or rust. If you care for your compacts, they will serve you well for years to come. And with more products on the horizon there are so many amazing products to choose from to mix and match in these versatile travel cases. Replace only what you need, making your beauty collection more sustainable, luxurious and personalised as well as being more affordable.

Palletes & Compacts

You can clean your bamboo compacts with a damp cloth as often as needed. Placing in the sun is a good way to ensure it is fully dry and disinfected. Always ensure they are closed when not in use and stored in a cool dry place.

Full-Loop Pure Mineral Powder Foundation Box

This jar can be wiped down on the outside if needed, however we recommend using a dry cloth. The powder sifter is removable, but we only recommend opening it when you are ready to refill. Do not wipe down the inside or put brushes directly inside as this can introduce bacteria. Simply tap to remove any excess powder or wipe with a tissue if needed before refilling. Note: bamboo inner travel disk can be removed and set aside, only to be used when travelling to prevent powder getting too messy when reopened.

Lipsticks & Glosses

These gorgeous formulas have been created to withstand changes in temperature as they are often stored in your handbag, however, we are limited by our passion for natural ingredients, so please still be mindful of extreme heat and humidity as well as freezing temperatures as this may alter the product. You may notice the organic cacao butter resetting on the surface. This is nothing to be concerned about and the product will still work effectively.

Packaging can be returned to any Scoop Wholefoods outlet to be recycled.

We currently ship to Australia, New Zealand, Europe and the UK.

Please double check your shipping address before confirming your purchase. We cannot be responsible for any lost or stolen packages, but we will always do our best to help you locate a missing package.

Feel free to contact us at scoopwholebeauty@gmail.com should you have questions about any of our policies.

Search Store